Chipotle Mexican Grill - Swampscott

We go quite often into the schwampscott location - and as the reviews mentioned, some of the younger girls there really need to work on their customer service. But last night (11/1/16 approx. 6 pm) the staff was great. A few grouchy ppl should not make the entire staff look bad. It's always very clean and we never had a problem with the food! Good job!

I can't say enough good things about eating my favorite place! Try to come back.

The food was excellent. Top Notch. I had the new vegan chorizo. Delicious and much slimmer than the sofrito that seems as if it always swim in the oil. The guacamole was crazy as always. Unfortunately, the staff was quite inadequate. I watched them standing around the back. There were a few teenagers who said they stood there and helped for 10 minutes. It's not known. I know you work hard, but I do. I work at home. But as Bill Belichick would say, do your job.

So, after a very long-had craving for Chipotle, I decided to satisfy my craving and head over here. I already knew the seating would be communal. but I don 't mind that. I had a burrito with beef, I think (don 't remember). The meat did not have an impact, it was not particularly flavorful or seasoned. Other ingredients were alright, not withered, but not the freshest in the world wither. Same thing goes t the salsas, it may have been made that day or the day before, but was lacking that made very recently freshness. Same thing to chips, bags have fewer also. Burrito itself was overfilled, a full burrito is good, but one that crumbles and had to be finished with a fork and knife is not so good. Service could have been slightly nicer, don 't get me wrong, they were not mean or rude, but somehow I was expecting a slightly warmer attitude, if you understand what I am saying. I will give them that when I asked for chips and salsa, they gave me all three salsas without a problem. It would also have been nice if they had more options. Salsa should be more than just mild, medium, and hot. (Hot wasn 't that hot either). Also, why not jalapenos, or other vegetables. Also, a choice of white or wheat tortilla would have been nice. Chipotle is still a good place, just maybe not this one. If you are looking for more options, visit Qdoba.

I will never forget my first barbacoa burrito. It was the beginning if my love affair with Chipotles. Good thing I didn't have it at this location because I may not have come back for another. Salsa was old and definitely not made fresh. My burrito was wrapped really loose and just fell apart at the seams. The quality of the product at this location is inferior and I will not return