Costa Coffee - Swale

Discussed to have received a fine .. clearly the signs are not obvious or I wouldn’t have stayed more than 2 hours. An expensive coffe and cake! Will never use Costa again

I visited in November 2021 with a friend. Ordered food drinks in Costa and stayed for 2.5 hours. Month later and I’ve just received a parking fine through for staying over the allotted time. Apparently there’s a time limit???! Just wanted others to be aware of this before visiting so you don’t all get stung with the same ridiculous charge!!

I'll start with a positive. The staff are always cheerful and the service fast and efficient. Biggest let down, the cleanliness. Have been in a few times over the past couple of weeks and prepared at first to give the benefit of the doubt, however, I have yet to see anyone cleaning the tables after customers have left and given the current climate this should be priority. The stairs have the day before+ dirt on, hand prints all over the glass.The staff wear fleeces with milk stains down them. Come on Costa give the place a deep clean!

Shut for the last two days always long queues early in the morning waiting 5mins+ quicker to go to the Costa express machines

As with all Costas, the coffee is very reliable, and the Sittingbourne outlet is no exception. Convenient location in the shopping centre and near the railway station. If busy, there is seating upstairs. Usual Costa decor, showing signs of daily usage. Giving this review 5 stars, due to super friendly service the barista was very cheerful and seemed interested in his customers.