The National Herb Centre Bistro

We were excited to meet up with friends at a bistro for a meal, but unfortunately encountered a rude response when inquiring about bringing our dogs inside. Despite being no wetter than anyone else entering the establishment, the young man at the bistro harshly denied us entry with our dogs. Disappointed, we decided to go to a nearby pub instead, where we received a warm welcome despite it being busy. This experience has deterred us from returning to the bistro in the future. We missed out on spending around £60-80 on brunch/lunch and drinks. It was frustrating, especially considering that our dogs were clean and well-behaved throughout.

I visited this morning for a spontaneous birthday breakfast for my husband. The staff were lovely, friendly, and accommodating. The food and coffee were delicious and served hot. Everything was clean and the service was quick. Overall, it was a great experience!

My cousins and I had a very eventful day as we had tickets to see Bonnie Raitt at Symphony Hall in Birmingham. We decided to organize a lunch for our family and friends, totaling 12 people. We pre-booked a table as it was a busy time of year. The lunch was excellent.

Another fabulous visit to the herb centre and another full car boot when we left. So many wonderful varieties to choose from, so many wonderful recommendations from the super knowledgeable staff. Apple mint, Corsican mint, Vietnamese coriander amongst the selection. Such a shame the Bistro let them down so badly! Lovely coronation chicken salads but the triple cooked chips were barely hot, slimy and the oil was seeping out of them. No one came to check if everything was ok so I went to the till and explained the problem and asked for some crisp hot french fries. No apology given, new fries took ages to come, didn't bother taking away the offending items and didn't take the cost off our bill either! VERY DISAPPOINTING end to an otherwise excellent visit

Good food for the price, plus friendly staff and prompt service. My only negative was the number of dogs inside the restaurant (there was a dog show on the day I visited) so I'd check this out in advance and avoid in future.