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Restaurant bewertenI dont know if they gave me the wrong order or just lack reading comprehension skills. i ordered online and got like 2 out of 5 of the things i added to my bowl. asked for chips..got no chips. like come on now. if u not gone do your job right, go home.
The place has declined a little since it's opening. The last 2 visits to the Fort Sam location, they're always out of something. Today...they're out of like a long list of itemsal at 2:15. 12 people in line and like 7 or 8 leave. 1 guy working the front. There's definitely a management and logistics planning issue there. Too bad too. We like it but they need people.
I was nervous because of the low star reviews, but it was a good experience and good food. Went for lunch on a Thursday, there were three people working and two served us. Everyone was friendly and accommodating, the food looked good and the portions were good too. I’ll be back with my family.
Rude employees to service members, especially the overweight old caucasian man.
First the service is God awful I 've moved faster In a chic fil a on a Sunday Let 's get that out of the way 1st. You 'll wait in line longer than you 'll be eating. And you 'll need gloves to eat the masacre they will try to feed you. Then the guy wrapped my burrito like a crazy person and I mean like a literal physcopath (of course his name was Thomas) and it exploded . Like a full on no hold back 500ib bomb dropped from WWII era B-25 mitchell. And when I asked him if I could have another Tortilla because my burrito exploded and spilled it 's delicious guts all over the counter. He looked me in the eye with that crazy deranged look on his face a man only gets when he 's seen the deaths of countless buritos and was like no it didint even though it clearly did ... i mean... there was burrito all over yhe place like some sort of Mexican food crime scene. The carnage of Carne asada was obvious. But no... he didn 't care and I was left to deal with the aftermath. When I opened my burrito what I saw horrified me. There was just burrito everywhere with little evidence there was ever definitive shape. There before lied the remnants of what could have been a proud burrito. Alas there was only .... destruction caused by Thomas not knowing how to do his job. I had to eat it . I had to. I had to use a fork to eat a burrito like some sort of terrorist. I 've never been so ashamed in my life. But I was hungry and time was running out. When I was done there was burrito all over my hands and face and I was filled with depression and self disdain. And when I lifted my heavy eyes to peer back at the monster that had given me this... monstrosity. Thomas didn 't even see me.... I was like a ghost. To be forgotten with my mush of a burrito that he served me.Don 't go here.Chips are good