Puerto Vallarta - Steubenville

Placed a pretty large to go order for my husband to bring home since we both had to work on my birthday. In addition to tipping on the to go order we paid for queso as well as extra salsa. When he got home there was no salsa at all and no queso- when I called the restaurant they said “they tried to give him three bags but he forgot one.” This is not correct- they handed two bags directly to my husband and he took them. They offered absolutely nothing to make this error right- not refunding the food we didn’t receive or offering a free one next time. Absolutely no attempt at customer service was made, just excuses. In the future I’ll be keeping in mind both Chico Fiesta and Crazy Mexican are just down the road and will give one of them my business

Amazing food and fast service! I have never had anything bad from this please!!! Everything is amazing

1pm Friday afternoon,I'm number 4 customer that was seated.No one acknowledged me in 10 minutes so I left.Service stnks

Awesome Mexican Food!! ?? The Resturant Is Very Clean The The Food Is Amazing.. The Staff Of Employees Is Very Friendly As Well. Highly Reccomend. ?

First time going the food was great portions are huge and the service was top notch will definitely be going back, wear stretchy pants you will need extra room!