Food Basics - St. Catharines

Very disappointing trend happening here the last few times I’ve been. But yesterday was absolutely ridiculous. They’re not staffing correctly. One cashier open. Lineup almost to the entrance. Making people go through the self checkout.Let’s be honest… some people have a hard time peopling. So that area was a disaster. No carts in the store. All clogged up outside.These grocery stores have been soaking the public for a while now so it can’t be due to lack of money to hire staff. It won’t take much in these times for people to just get fed up. Do better Food basics.Ps the pharmacy as a whole here is absolutely amazing. Great staff. Cheers,

Selection good. Some of the employees seemed very stressed out. Asking where things were got them real agitated.My cashier seemed very new. Our line moved slow. Seemed like she could have used more training time. She was nice. Just overwhelmed. Not fair to her or the customers in line.

I was using the self checkout on an order of about $30 and approximately 8 items and an attendant had to reset the transaction four times. I asked if I did anything wrong and they said no. Self check out at Food Basics is frustrating. Other retailers have this figured out.

Well kept store, friendly, helpful staff. Have sale items in at great prices!

Old review: Switched to shopping here recently, very good prices.Edit: The quality of this store has fallen a bit. Never any carts or baskets available to use cause they're so backed up on collecting them from the returns, items completely unstocked and some items that i usually buy here look like they've been completely removed from the shelves. Spent way longer then needed in here aswell due to employees talking to eachother in the middle of aisles as if they're arent other people trying to get around.