Frankie And Benny's New York Italian Restaurant And Bar

Attentive service with above expectations level of food. The calamari was excellent and the rack of ribs reasonable, however the bbq sauce could have been a little more flavoursome. Indeed the bbq sauce that comes with the sharing platter is much better. If you’re after a cheap meal, this is not the place, however. Bill for a family of 4 with 2 young kids was over £100.

More often than not, I'm bowled over by the excellent service of this F&B. Actually, I won't be able to lie and say the food was the best this time around it was generally pretty good but one of our choices didn't taste great however the service we get here is almost always some of the best service in the area. We were helped by a gentleman with glasses who couldn't do enough to help us, and the manager was also very kind today too. I was so delighted with this today and it made a bad day good. Thank you to F&B for making a bank holiday birthday meal a delight and thanks to your staff for their excellent service.

I visited the restaurant whilst waiting for my flight, once I had sat down staff appeared very disorganised and chaotic but unfortunately I still chose to stay, after ordering my food and waiting for 35 minutes I asked the waitress how much longer it would be as I had a flight to catch and she came back and said ‘oh it didn’t get put through sorry’. She seemed very unbothered by this terrible customer service and I had to board my flight having not eaten. Absolutely terrible.

We were seen too quickly. And we were able to sit where we wanted. The food came quickly and was actually delicious. The chicken and the ribs were very tender and my wife enjoyed the fish. Would recommend to anyone.

Yesterday, my entire family of 17 people dined at this restaurant and we couldn't have been more pleased. The food arrived promptly and was served hot. The portion sizes were generous and the children's meals were excellent. The young man who served us at the bar was friendly and helpful, as was our waitress. We were thoroughly impressed and would like to commend everyone involved. Unfortunately, we didn't get the names of our servers. Our reservation was for 4:30. These young employees are a true asset to your establishment. We will definitely be coming back. Thank you very much.