Mcdonald's - Shreveport

We had to remind the staff twice to place our order correctly, and ended up having to give them our order again in order for it to be done accurately. It was a bit frustrating experience.

The staff could benefit from more training. The Royal Burger was just okay. However, the vanilla shake was excellent. The straw kept bending easily while drinking.

The customer service was good. They did not inform me that the ice machine was broken, which was a positive point.

My fiancée today ordered a 6 piece nugget eating and when she came home, she discovered that they have their 3 raw meat patties and they still do not get their nuggets. she is not a dog, if they do not want to serve her, then they should have said to close her or something, but that is very unconfirmed and very evil to give a customer. that is very unacceptable.

This mcdonald's is trash. i visited today on july 10th, 2022. they gave me sprite that had been sitting out watered down and everything. then they lied to my pawpaw saying they didn't have spoons well they did because we were looking at them. every single person working at the mcdonald's has an attitude. the lady even rolled her eyes at us. if you have an attitude or don't wanna be at work STAY AT HOME. don't make other peoples experience or day bad because you have to work. that's what's wrong with most of you people now. I HOPE with all my heart that the manager sees this and that every and i mean every single one of you get in trouble. it's terrible and the food was disgusting won't be going back unless it is surely needed. I went around 1-3 p.m as of for the manager. i hope you fire those people or atleast put them on leave for a few days. they don't deserve their job!