Gilligan's Island - Sherburne

It was very nice here. The staff was friendly and pretty efficient. The burger (Bacon Rancher Burger) and fries that I had was delicious. I will certainly be back again.

My husband, three kids and I have made Gilligan?s part of our weekend. We get lunch or dinner and ice cream. It?s usually tasty. Last time we went, the college kids from Colgate ruined our experience with their loudness and entitlement. This time, our food was not even warm. Stone cold. And this was after I waited at least a half an hour. I went up to check on it because they weren?t busy, was told it was almost done, and then it was literally ice cold. I?m rethinking our weekend tradition. It costs us $55 for a cold dinner.

As a Vermont vegan I search high and low for ice cream wherever I go...this place has some of the best vegan ice cream in North America! Their flavors are robust and their vegan ice creams are creamy from start to finish. A medium cone of this quality will cost easily double or triple in most places. A welcome treat oasis in upstate NY. Wahoo!

My wife and I have been going to Gilligan's usually once a weekend for a burger, fries, soda, and ice cream afterwards. We often order one of their liquor flavored cakes for a party. It's a nice treat going there. The caveat is....that when you order a burger you are asked to pull to the parking lot and one of the young girls brings the order to your car. It seemed that over the past several months the food was coming out cold. A couple of weeks ago, my wife and I waited for 40 minutes for our meal. I finally drove over to the window to see where our order was. The young girl asked if I had an order number....they never give an order number or receipt. I told them that if they could not supply the food, that I would want my money back. After all, $27.00 for two burger meals is no bargain. I was told that the girl who took our order went home and did not tell anyone. They asked that I park and they would bring out a new order. They did, in a timely manner, and refunded our money besides. Now, I would of never have brought this up except, yesterday my wife and I went there and ordered our usual. We waited again about 40 minutes. I was just about to go back to the window, when the girl came to my car with our order. She must of drew the short straw to be the one to bring us our meal. She appeared distraught as she handed it over and hesitantly told us that our order was misplaced. So now for $27.00 we had a COLD burger and fries....hardly appetizing on a cool fall afternoon. The owners of Gilligan's are hard workers. I am sure that they would not want their customers treated this way. I implore them to be more aware of their employees actions and hopefully implement a system from preventing this from happening again. If I was to have another incident such as this, I would think my business with Gilligan's would be in jeopardy.

I got a soft serve twist cone, so I can't comment on the food. They were very quick with my order. Everything as expected. The serving size was generous. I will be back...?