Bruster's Real Ice Cream - Saundersfoot

Picture doesn't do cup of salted caramel ice cream justice because I had already eaten most of it... but my goodness, that was the best ice cream I've had in a long time. So smooth, creamy, tasty and salty. Why didn't I know about this chain? I shall return...

The girls you had working 11/22/23 at around 6PM/7PM were the absolute best! We are not from around the area and decided to bring our out of state family to St. Augustine. It was not a good day everything seemed to go wrong. Until we went into Bruster's the Girls treated us with the most amazing service we had received all day at St. Augustine. They literally went above and beyond and we are truly grateful! The ice cream was delicious! the brownies were soo good! Highly recommend! We all left happy

Me and hubby went here tonight and got banana split and they where great will be back to try other things and was great prices and the guy that waited on me was so nice and polite

Went to this location at 8 pm 10/2/23 to find all the tables and chairs had been put away. Noticed there was an hour before closing so we pulled out a table and chairs so we could enjoy our ice cream. The employee informed us, with a disingenuous smile and passive aggressive tone, that the dining area was closed because high school students work there and have to be up early in the morning. Never mind that it wasn 't even 8:30 yet and the store closes at 9 pm. The website does not state anything about the dining room or store closing early. I asked him how long it took him to put away the table and chairs 1 table and 4 chairs) He said What?! in a combative tone. I told him we would happily put back everything just the way we found it when we arrived. We were there maybe a total of 15-20 min. Plenty of time to put them back and still close and leave at a decent hour. Clear cut case of a terrible employee sacrificing customer service and experience for so little gain. My wife heard him call us an expletive to another customer as we were leaving the store. So classy. 2 stars only because the ice cream was good.

Tonight was our very first time ever eating at a brusters, we loved it! The 2 young men working tonight, was very respectful, helpful, greatattitudes and could tell they enjoy their job! I'm a manager myself, back home (tn) and it goes a long ways when you have employees like these 2 young men! Great service and great ice cream choices! The restaurant was very clean and great environment!