Starbucks - Sault Sainte Marie

This location state that closing hours are at 21h00. Came to purchase meal and coffees at 20h00 and the location was closed. Locked doors and employees cleaning the floors at 20h00 on a Friday night.

This Starbucks is so bad I will go out of my way to drive to Tim Hortons instead for my caffeine fix. Service is slow and inconsistent, very small drive thru area gets backed up on to traffic creating hazards left and right. I would walk in to order at that point but the restaurant area is constantly closed, mobile orders always turned off, is this even allowed by Starbucks corporate???? The Trunk Road location tends to be better.

The service is disappointingly slow. Despite multiple baristas on duty, they seem preoccupied with personal conversations rather than promptly serving the customers. This happened twice for me in one

The staff are beyond a doubt the friendliest that I have ever seen. It was super busy yet they all hauled butt completing all the orders!

First off, if you want Starbucks, go in person and avoid the other delivery apps. The apps make it hard to get any form of correction and they take a large cut. I have found it more of a pain to use an app than to just go in or through drive thru. I adore the hosts and hostesses who take and make the orders. I always have such a pleasant experience with all of them. I have found that if you go in with a good mood and attitude it is contagious and improves the environment. My drinks, always spot on or if it needs a change just a kind word to them helps correct the situation with no issues. For the food, I am personally not a fan but that is my personal preferences in food being the issue. I do recommend this location and please remember to smile at the workers, they can use the kindness!