Pollo Tropical - Reviews

We ordered a family meal and found that the beans were watery with very few actual beans. The oil seemed old, and the yuca was unappetizing. We attempted to con...

I travel 15 minutes to come here and it's definitely worth the drive. The food is always flavorful and made in-house. I always request the cilantro salsa on the...

The service was excellent! The fried yuca was delicious and perfectly cooked. Thank you!

Went on Sunday at the perfect time. Service was phenomenal and Pedro deserves this review. Friendly and patient as I was in decisive. He is very personable. Foo...

Missed having drinks, ice and sauces available..now it's a wait for refills from the busy counter.

I have been dining at Pollo Tropical for several years now. While in the past I always ordered their regular dishes, I recently noticed they had added some vega...

I have been a fan of Pollo Tropical for years. While I used to only order their side dishes, I was excited to see they have added vegan options to their menu. T...

The server at this restaurant truly went above and beyond to make my day. When I ordered my food and was told they were out of cilantro sauce, I expressed my di...

very busy daytime. the kitchen team is fantastic, open kitchen in itself, all worked in connection, very smooth, circumventing with a huge amount of accumulatin...

while my eating was delicious, the coworker who took our order made my man completely wrong. before us and after us also had missing objects, false escapes. it...

Very busy lunchtime. The kitchen crew are awesome, open kitchen in plain view, everybody worked in unison, very smooth, handling a huge amount of orders, drive...

How can you mess up a whole order and it is printed on a piece of paper??? My husband and I came all the way from Orlando to have a nice weekend in Sanford. We...

I ordered a family meal with a couple extra items. I order and they have me park, whatever I get it?s not a big deal. Someone brings it out and its missing seve...

They don't give you what they offer I used to like their food, the last two times it was disappointing. Today I returned after 6 months hoping that it has impro...

I tried Pollo Tropical for the first time and the food was delicious. However, like many other reviewers have mentioned, the accuracy of the orders was disappoi...

The Large TropiChop Pork and regular Avocado Cilantro TropiChop Crispy met expectations. They were delivered still crispy and soft, with flavorful pork that was...

The food at this restaurant was delicious. The chicken was cooked just the way I like it, slightly overcooked but still moist and not dry, with crispy skin. The...

I ordered a 1/4 Fire Grilled Chicken with Rice and Beans as well as an additional side, a Caesar Salad, and Tostones with cilantro garlic sauce. However, this w...

The sweet plantains were burned and the chicken was extra well done. Also none of the sauces came. The white rice and black beans were good.

dam 18 dollars for 2 soups and no chicken nothing just broth I could have done that myself. wow I really gonna stop this door dash stuff