Tonga Room & Hurricane Bar - Fairmont San Francisco

That is beautiful. we had a fantastic view of the city and enjoyed some cocktails in the Tonga room. everything felt luxurious and the staff went out of the way to feel very welcome. cannot wait to return.

Gorgeous hotel! We were so blessed to stay here over the holidays. The decor was so beautiful. We had a tower room on the 23rd floor and the views were beyond amazing. The breakfast from the restaurant was also quite tasty. Big 5 stars from me. I really enjoyed staying here and would do so again next time I'm in SF.

The hotel is beautiful, I love the architecture and the Christmas decoration as well.Although we didn’t stay here, we came to see the gingerbread house.The gingerbread house is well done and really attractive for the kids.I’m putting 4 stars because is actually no a house, it’s just the display of a house where you can walk “through “ and is like 2 mins walk thing where you can take nice photos.What you see in my photos is only that, there is no more !But very nice for getting the kids out during cold weather and do something different.

Through the gnade gottes we are able to travel in land and outside and we have never stayed in such a place of elegance. Kelsey(Hotel Register) and wants and Jaun(welcoming team) were very nice and easy to talk. as the concieaur. it was a great birthday experience for my beautiful braut. I think this type of hotel should be at least one time in her life, I can be done on and about this fabulous hotel. they can enjoy themselves or their family! it's the first class, so treat yourself or yours....it's exactly what the doctor ordered!

I have booked a suite in this hotel, and I regret it. the lookout was nice, but the service was the worst thing I saw in every hotel. some employees of the reception behave as if they please you. If they think of booking a suite in this hotel, they don't. the rooms are large, but the service is terrible. the television in my bedroom had not cast chrome on it, although it said it did. the mini bar was not on camp and smelled after mold. the refrigerator does not work as it should, and the space lacks basic supply as water. nothing free comes with the room, and it took the staff over 3 hours to get me a bottle of water. it is as if they have them size up before they service them. I booked an expensive room, but they looked at me and thought I was unworthy. it seemed like I suffered because I am a person of color. Nevertheless, the cleaning, engineering and restaurant employees were very friendly. pro tipp: the Tonga bar has long lines, so ready to have a waiting time. the wifi is not free, but they get it free when they are a registered member (registering is free.)