Carnitas El Rincón - Sahibabad

Carnitas El Rincón serves up delicious and authentic Mexican dishes with fantastic service, making it a must-visit for any food lover.

I ordered in advanced for catering for a party. I ordered and paid by phone. Once I received my receipt by text, I noticed that it had the address fro Alum Rock location. I told the lady that I was meaning to call the Hayward location, she said its the same thing, I can pick up my order at Hayward. After comfirming location, date and time twice, I thought everything was set.When we went to pick up our order at Hayward, they had no idea what we were talking about, even with a receipt of our order, they couldn't help because the had run out of carnitas. They told me to call the san jose location. We decided to drive there because they were going to close soon. I tried calling them at least 10 times on our way there to ensure they had my order and no one picked up the phone. They finally returned my call 40 minutes later saying they didn't recognize my number and thats why they didn't answer, isn't this a business!??When we finally arrived after going through terrible traffic on 880 at 5:30 pm from Hayward, the ladies where rude, where ignoring our knocks and phone calls when we arrived. I thought we were a least going to get some more carnitas or a discount. Nothing. They knew we came all the way from hayward because of their own mistake. People from Hayward location were blaming the people from San Jose location and vise versa. This was not a matter of who's fault it was, but to keep the customer happy. Our party was started really late and food was cold by the time we got home. Terrible experience. They just lost another customer.

They sold me old chicharron for a higher price! I don't recommend coming back here! Parking is really bad as well!

Honestly the carnitas are good but the service is horrible! The ladies give royalty service to the men but to us ladies they ignore and are rude .

Used the coupon thats here in yelp when you check in for 2lbs of carnitas 1 lbs of Rice and Beans and they claim its false, they should report it as false so that we dont look stupid when we try to use,I am very disappointed.