Mcdonald's - Royse City

I ordered food using the app and when I used the app to check in, the app acted as if I already had done so. I spoke with the manager and tried to explain, however, she would not give me my food even though I had a receipt and paid for it because she did not see that I checked in on her side of things, effectively stealing $30 from me.

How hard is it to put sauce in a bag? I asked for sauce with all these nuggets and nothing. They literally put it on the screen. Make sure people can read and follow instructions.

Was not giving the right order was shoved a drink after not given the one I had paid for and was told to get out... over charged and rude manager.

Avoid this location and go to the one in FATE if you can help it. Horrible customer service. They took 20 minutes to get my order to me. (3 biscuits and 2 coffees) by the time I got my Frappe it was melted so when I requested a new one the lady rolled her eyes and started popping off as she walked away. Save yourself time and the AUDACITY and just go to Cado Mills or Fate

Worst experience of my life. Trying to order Happy Meals to take to school for a birthday lunch. After every item ordered, we were told to “hold on a minute”, causing us to run late with the kids food. Mind you, only 4 Happy meals were purchased. Not rocket science. Then we finally get to the area to pick up food, they were of course, WRONG. WHAT IS SO HARD ABOUT REMOVING ONIONS. It’s just mind blowing. Also I did NOT rate the food a three. I give the entire experience ONE HALF.