Firehouse Subs Rockwall Plaza

The guys at Firehouse Subs LISTEN and make your sandwich EXACTLY the way you want it…PERFECT service, PERFECT sandwich!

Kind staff, fast service, fresh ingredients. Love how the rewards rack up pretty quickly. Only con is I wish there was a plant based deli meat and cheese option for vegans but not this location’s fault.

Parking: The parking in front gets full but there's plenty close by.

All I can say is I'm addicted to the Italian! It is always made perfect with fresh bread. The service is a little cold, but everyone isn't grins and giggles all of the time. Despite the workers seeming to be frustrated I will continue to go back because I love the food that much.

I have made sure to tell family, friends, and associates to not come to this location! They touch everything including their hair and nose then touch your sandwich! When We politely said something to Hector, he shrugged his shoulders and laughed. Also, We were trying to use our points but because the system was down they couldn’t honor it. Hector was the most rude employee we’ve ever come across! We asked for a manager which of course is his sister! Who else would hire this guy! So, his actions will NEVER be reprehended since it appears to be a family ran location. Hector laughed at the fact we wanted to complain to his manager who’s his sister. he went back and forth arguing for minutes. You’ve been warned to go to another cleaner location and one with better customer service!