Starbucks - Rock Hill

The workers there are polite. Service is fairly quick.

I called ahead to ask about ordering box travelers of coffee, only 2 of them. They informed me to not place the order over the phone and it would only take 5-6minutes to make them when I come in. I asked if they could make sure they had coffee brewed. They assured me it would take 5 minutes to do in person. It in fact took 20 minutes and made me late to an important meeting. The workers were rude and slow. I won't be returning to this location. They need to work on honesty and customer service.

This Starbucks is always good, unfortunately they told me they no longer have the viral “Sick Tea” Medicine Ball, Honey Citrus Mint Tea. Wish they would bring it back. My kids love the Cake Pops !

You often get cold coffee from here somehow when you order hot coffee. Sitting here with a 9$ drink you’d think they would care but no. I asked them to leave my sandwich in longer and they guy told me “I think you’ll be fine” and then surprise cold on the inside. I don’t think I’ve ever gotten a cappuccino made correctly but a few exits up at Baxter village they do a great job! Overall I think they need to retrain their baristas, and then it would be a decent shop.

Jen was amazing The best Starbucks experience I’ve ever had. She was so sweet Thank you.