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Restaurant bewertenOur experience at P.F. Chang's was truly disappointing. The fried rice was completely flavorless, making it unpleasant to eat. When I asked for a spicier option, what I received instead was a dish that might upset anyone's stomach. (See attached picture for reference.) It's hard to say what went wrong, but our waitress showed no concern at all. We couldn’t even bring ourselves to eat the food, and to make matters worse, she casually handed us the bill and left. It seemed clear that she recognized the food was inedible, which left me wondering if this was intentional.
If you're a fan of Chang's like I am, I recommend avoiding the location on Adams Road. Unfortunately, the staff here aren't very friendly, and the manager is even less helpful. I noticed that the managers tend to just sit at a table near the bar, seemingly doing nothing to keep things running smoothly. The kitchen timing is off as well; for instance, the soup was served after the entrees, and today, the appetizers arrived at the same time as the main course. I politely approached the manager to express my concerns, but he seemed annoyed, as if I was bothering him. I didn't expect anything for free, but it would have been nice if he offered to remake the entree so I could enjoy my appetizer first. If Chang's corporate is curious about why this location struggles, they should consider sending in secret diners to experience how poorly it's managed. I won't be driving the extra six miles to this location again; I'll stick to the mall location where they know how to operate effectively.
The food is generally excellent, and the service was exceptional. I found the Pad Thai to be not as impressive compared to other restaurants. However, the Beef Bowl was quite delicious. It is slightly on the expensive side.
My husband and I had wonderful service at the bar this past Saturday night! Skylar and the other bartender did such a great job handling the chaos of a busy night. We had a little snafu with an appetizer and they were quick to remedy it. I just wanted to praise the staff on their amazing and courteous service
Only scored lower due to food allergies options. I've never eaten at this restaurant but have at other similar types even though the service was outstanding they tried to be as accommodating as possible, I would have thought they would have more options for people with allergies. It was my daughter's choice for her birthday so I went with salad/no entree. It was tasty my kids liked their food...so if you arent limited on choices, I'd say give them a try. Bonus, they did give her a free dessert lit a special candle on top of a bottle :
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