The Bertie - Rhondda Cynon Taf

That must be the worst place I've ever been gone. the room was dirty, dated and the whole place in a condition of general despair. worse still were the bloodshots of the badwand. it was extremely loud, even during the whole...days much scream and brown. eating was unusable, one we actually left. the rest was in the pub, which was also dirty and shut down. the next thing we knew was screaming and screaming from the moss in the pub, alone with the defining sound of the band. When I spoke to the manager, she was unapocal and rude. we then had a member of the staff who is male at the room door with a stinking attitude and quight aggressiw. do not remain in this facility. it is disgusting

Went out for a Christmas meal on the 17th of December, which was quite frankly like something Out of faulty towers. Some meals delivered 20 minutes before others, some inedible, cold, some even totally the wrong thing without any explanation. Was so bad, we didn't...even complain.

Needs a lot of refurbishment. I was disappointed to see that no breakfast was served and this would be helpful if it could be shown on Booking.com. The bedroom was old and in need of a major refurbishment. The price charged did not reflect the...room facilities. The TV had no Ariel, the remote control was held together by gaffer tape. Tea and coffee with kettle left for the occupiers but no mugs or teaspoons to make the drinks. Floorboards were loose and noisy, bed old and uncomfortable and kept moving. Although the owners had no control over other residents there was a group of girls banging their door and arguing between 04.10am and 05.30am and twice I had to shout out through my door to shout be quiet and go to bed. Where the owners were I really don’t know and why they let this behaviour continue was bizarre. The lady who checked us in was very nice as were all the bar staff. I am led to believe this property changed hands four weeks ago but they need to do a huge amount of work to bring this up to a standard where they charged me what they did. I have seen and stayed at better run properties in a pub at £50 per night and which includes breakfast. I would not come here again sadly!

Well the staff were so wonderful and being English in a real welsh pub and we were welcomed and had a fab night. The food and drink was exactly as you would expect from a pub. The chef came out to see us, made a...few tasters and the bar maid came over several times to check everything was good. The prices are amazing and the portions are huge. Wish I lived locally as this would be my local. Thank you all for a lovely evening.

Well booked a nite here room very nice ad a fantastic time staff really friendly and helpful, definitely goin again thanks catrinxx