Landing 13 - Porterville

Waitress very nice apologetic. Had reservations at 6, just left. Our party waited for over 2 hours to be told they ran out of the following: mushrooms, wings, fries, calamari, pulled pork and possibly other items but will not know until orders before us would be served!! This is crazy!Also informed we have to serve our own drinks! (Soft drink/teas) since we are self serve…can we serve our own tap? Lol.. never coming here again.Literally in Visalia, Texas Roadhouse. Wait time? 5 minutes.. order placed! So much for supporting a mom pop..for supporting local!For Holidays..,they need to get their food and any staff shortages in check.

We sat and waited for over two hours and still never got served. Waitress told us we would have to get our own drinks. After four tables with the same amount of people came and got their food before us we finally asked why it was taking so long for ours and the waitress was extremely rude then said we could leave if we didn't like the wait as she pointed to the door, so we left with two upset hungry children. We were patient and nice as we've all worked in the food industry before and know sometimes some orders take longer than others. This was unacceptable. Definitely do not recommend.

Pretty good food, awesome margaritas!!! Orange-strawberry is my favorite! Service is always a surprise here, you never know what your going to get. Turnover is high on wait staff. Open mic night, the entertainment was great. Kid-friendliness: They are patient with the kids while taking their order.

Food was really good. I had chicken club sandwich. It was very good. My husband had brisket burger, he loved it, my mom had pesto pasta and loved it. There are only 4 things to choose for kids. Ours has sliders and fries, and she liked them, but wanted more food. Service could have been a little better. Over all good.

Attending open mic night at this restaurant was a fun experience, but I was quite disappointed with the service. It took over an hour for my 4 tri tip tacos on Taco Tuesday, and around 30 minutes for my Cucumber Margarita. I wish I was exaggerating, but there were several sets performed before I received my drink and food, and I even had to remind my waitress about my drink. While I understand that mishaps can occur, waiting for an hour is truly unacceptable.