Mcdonald's - Plano

If I could give zero stars I would because they definitely don't deserve any stars at all. First off, they don't speak or acknowledge your presence. They get your order wrong and then argue and catch an attitude. They gave me a kids drink for a regular meal. I didn't order any kids meals and then told me that was the only cups they had after already getting 2 big cups for the other meals I had. Worst service ever. It's really not even worth complaining because nothing is going to change with this company, let alone this location here.

Every time I visit this location the service is top notch. Everyone seems to be in a good mood and happy to be working. Always kind and nice! I enjoy coming here.

Waited for more than 5minutes at the kiosk during 1am to order in drive through but no staff responded in the right time. While trying to order at the billing counter the staff at the billing counter responded back in a rude manner and I'm completely disappointed with their behavior. Instead of helping in taking the order they asked me to comeback in line again which I didn't expected from the staff. I hope these things can be considered and necessary action should be taken out to help in better customer service.

Usually have a good experience at this location but I went tonight and then employees messed up my order in more ways than one. I ordered a quarter pounder with cheese and got one without cheese, even though I paid for the one with cheese, and I ordered a frozen coke and a Dr Pepper and got a frozen Dr Pepper. Don’t know how so much got messed up in a single simple order but obviously this night crew is not paying attention.

Kinda speaks for itself..Believe it or not, I had to wait in the pickup zone after ordering for about 10 minutes to get this.