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Restaurant bewertenWe went to the restaurant on Father's Day 2022. we went in the middle of the hope to avoid the meal time haste. we thought there were only a few cars on the parking lot when we arrived. at the arrival we were told that it would be 20-25 minutes before we could sit, although the restaurant looked like it was practically abandoned. we waited and finally sat. the waitress was excellent, although one could say that she was only 1 of 2 waitresses throughout the restaurant. the food was good and the fresh afterfills came on request. I know they were short-handed, but we would have been happier if we had shown a table and served drinks. it will take time to try this restaurant again.
We have dined here a few times and are generally satisfied with the food and service. it's not my favorite place because it's really loud, but my daughter wanted to go to birthday on the other day. we arrived shortly before 18 o'clock on a Tuesday and were told that it would wait an hour to sit. even if the parking space was half empty, the only other people we saw possibly waiting for a table was a mother and daughter, and a large group (at least 6 people, I didn't count) went as we arrived. I also noticed that the restaurant was quite quiet. in other places, if it is full, it is very loud. to be fair, the host takes her name and so there were some people who were on the list, but went over the street to the shopping center while waiting. but I would assume that the lobby would have been full of people, the estimated waiting time was almost up. I assume that they also need to have problems with staff, like all others. not her fault again. However, I would recommend that they call to get on the list if possible. I can't comment this time on the food or service, because we decided to go to the shopping center while we waited. then we decided to check an Italian restaurant close to us, which could sit on the terrace so that we could eat there instead.
#AccordingToArmonDear Management,First off, I am normally a really lenient friendly reviewer but I have to be honest on this one. On Friday, April 29, 2022 at 9:30p, It took almost 25 minutes to be seated in a restaurant that was more than half empty. When we walked, we were barely greeted as the greeter acted as if she could not speak. Shelly our waitress on the other hand did a phenomenal job as she was very timely, responsive professional! If it were not for Shelly, if it were possible, this review would have been a 0 star all the way but ONLY because of Shelly; it will receive a 1 star.We ordered 2 Royal Robin Burgers with one of them being a Double for an extra $3; we also ordered side salads and endless sweet potato fries which were very cold the side salad was good but they only gave me about 9 fries so after 2 bites, I was needing to ask for more already. I also asked for no mayo on my burger and they gave me extra mayo.The bathrooms were filthy and the silverware cups were not clean either.Thank God that my wife’s food was decent or this would have been a complete waste of a trip.I don’t know what it is but it seems as if the quality of restaurants in Indianapolis and surrounding areas are going downhill. I know people have bad days but this is getting a little ridiculous.I definitely would not be returning to this location.Please do better Red Robin as this is extremely unacceptable.
On Tuesday at 11:30 a.m. to visit an empty restaurant and a friendly staff. two of us were fast in the bar area and our orders. the food came quickly, within 10 minutes. we both chose a sharp burger. the heat or similar burger. I ordered twirl rings as my side for $1.49 extra. lunch small child $20 drink money. good meal.
Don't be fooled...the parking lot was pretty empty, and I am thinking awesome minimal wait let me get my 4 young kids unpacked. The guy is like hi there is a 1.5hr wait, I repeat back cause I must have misheard as the restaurant is pretty bare and only 2 small parties in the lobby. He repeats 1.5 hours we have reservations. There has to be a better way, basically all tables have a reservation and anyone physically there can't get in. The food when we have gone before is great, just hate for anyone else to make the effort to go and not be prepared for a ridiculous wait. Reserve ur seat apparently is the only way to eat there.
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