Starbucks - Phoenix

I came in wed April 7th like 6:58 pm. There was a very sweet young lady behind the counter. Let me just say this, she was the nicest most welcoming Starbucks worker I have ever encountered. I ordered a drink and I’m pretty sure she was all but close physically and I didn’t realize and I apologized and told her nvm and I just felt bad. As I am to in the restaurant industry as well . She denied my cancel request and happily made my drink anyway. She absolutely made my night. This young lady was spectacular at customer service and I would know I been bartending almost 20 years. I wish I would of caught her name. But she now made it to where ide rather walk into frys and get my coffee then go through a drive through. That’s quality service. Grade A+ for effort and attitude and work ethic. Not to mention was literally the best tasting Mocha Frap I’ve had. Thank you ? we do appreciate and notice u. Your hard work does not go unnoticed my dear!

Starbucks is really getting better and becoming my spot. Check out the Manager at this one on 40th St. And Thunderbird. He is funny to mess with cus he takes it real serious. Top flight management of the World Craig.

Every time I have used this Starbucks for my latte I'm always disappointed. They got my order wrong, coffee espresso shots were extremely bitter, no foam on the latte, and too hot. Every time. Will not be going to the Starbucks again they've used all their tries.

Got my normal cappuccino. And the barista was so cool. He made a little extra. I got to take all of it for the same price.

Great service! The girls were very sweet! Vanessa made a great cup of coffee!