Ihop - Pearland

The food is good, but they do not answer the phone to go for orders, so I went there and gave the manager the order to face. She turned around and went away when I finished the order. When she came back, I tried to make sure she got the order right and she didn't just listen to run away and said yes. You made the order wrong and told me I ordered it wrong. I'm not back.

Our waiter was amazing! With a big family party. Never had to ask for coffee, the order came out immediately, and best of all, he served our 5 years old first! Food: 5/5

I really like IHOP. This situation was not great. The food was not completely boiled. When we sent him back and ordered a waffle, it was burned. Our waiter lied to the manager that some of them were eaten if it wasn't. Also I am not sure if it is one thing that waiters compete with each other for tips. They talked loudly about it. Our waiter was dismayed after the food was sent back. This is the IHOP on Pearland Pkwy and 518

The burgers and chicken sandwiches were quite good, and the fries were served warm, but the drinks had very little carbonation. However, our waitress was very attentive and acknowledged the quality issues with some of the items we ordered. This leads me to believe that it might have been an off night for the restaurant—perhaps due to equipment malfunctions. Nonetheless, the customer service was excellent, and we look forward to giving it another try when everything is running smoothly. Additionally, our waitress was fantastic with our children, making it a family-friendly experience.

They took 1 hr 30 minutes to bring the food when they bought the food it was cold and missing items and the mashed potatoes were looking like grits. The manager told us that it was the waitress's fault when the poor guy was very attentive and doing his job right. The kitchen was at fault the manager was rude and didn't admit that the food was bad. We were the only ones inside the restaurant a group of 10 of 4 kids and 6 adults. Very very disappointed with the food and management!!