La Quinta Inn Suites By Wyndham Panama City Beach

ABSOLUTE SCAM!! I am very traumatized disappointed by my 2nd stay here. A women named Denise at the front charged me an unauthorized fee of $50 that was never stated on the website nor company website. When asked to speak with a manager, she declined it when asked to cancel she said it was unrefundable. She refused to give me a receipt to show proof I paid for it, also never showed me where the policy was for the $50, that was never on paper nor website! I’ve stayed here 2 nights before was never charged a “ 25 under fee “. By far the worst customer service I’ve ever experienced in my life , hope I can get justice for what has happened.

Mediocre. Loud. Lots of dogs barking at all the partying in the hallway. Trash and delivery trucks at adjacent businesses. Not conducive to sleep. Clean enough. Dated. Staff pleasant. Dripping bath faucet in 212 needs to be fixed.Rooms: 3/5

My only complaint is the juicer seemed to be heavy on the water setting. Both apple juice and orange juice were watered down drinks. The wife and I typically don't eat hotel breakfast but this seemed to be typical fare I see available at most hotels.The rooms were clean, bed was very comfortable. The only thing I would change is the shower head to a wand for people with disabilities to rinse off with easier.The staff were very nice. We had no issues to address so I cannot say how they handle complaints.Great location minutes from beach access.

My experience was horrible topped off with an unreachable manager. The staff gave attitude for no reason. My sheets had a stain on it. No one even offered to resolve my issue. The 3rd party said it was the hotel responsibility. The hotel said the manager had to approve a refund but they were going to charge me for 1 night even tho I checked right out and turned my keys right back. I didn’t even get offered a fresh pair of sheets or how can we make it right.

We stayed here for 7 days for a softball tournament, hotel is clean safe the breakfast buffet pretty good the young man that runs it deserves praise bc he did a great job keeping it stocked up as busy as it got we will defy stay here again !