Publix Super Market At Shoppes At Boot Ranch

Store is great. If you can't find something in a different store you can find it at Publix. Staff are caring and genuine

Leaving this review hoping somebody who cares might look into it cause customer service did not care Let me start by saying I’ve been going to Publix’s my whole life and this one for about 4 years when I moved right down the street, only issue I ever had was the liquor store employee was very rude but you know it happens, the real issue I am bringing up is the current raw chicken issues I have been having. I don’t know if meat management has changed or what but the last 4/5 raw chicken packs publix brand that I have gotten have all been either rotten or just terrible quality. They were out of the normal chicken one day so I had to go green wise, got home opened the pack and behind the Chicken in the package was the biggest chunk of fat, cartilage and blood clots I have ever seen when buying meat it weighed more than half the packaging, called up to see if I could return it and was greeted with a no perishable products can be returned, isn’t that almost the entire store? When I look online at your website it says if I’m not compete satisfied I can make a return and It’s not like I ate some and tried to return it, it was un edible. Went back few days later for there normal chicken get home open up and boom instant rot smell, I guess call me insane because I went a few days later again and boom same issues rotting chicken. The use by date on both of them was 4 days away. So I took a few week break from buying any meat from Publix but today I wanted some chicken so I said no way will it happened again, get home chicken smells fine cook it up, it was straight rubber I literally couldn’t chew it up and swallow. I’ve been cooking chicken for years and never had anything like this happen. I hope someone higher up sees this and does something because it seems like the meat area just doesn’t care anymore or they are not doing enough FIFO, whatever it is I will not be buying any meat from Publix for the foreseeable future or any products really as your prices have soared through the roof more than any other grocery store, it’s not fun spending a ton of money and I can’t even use my products. I use to always tell everyone I only go to Publix for meats because they are better, well guess what I’ve been buying Walmart meat for fraction of the price and it’s better quality and lasts way longer too. I do want to add that this rating is only coming from the meat issues the employees at this location are awesome, deli people are always fast and the food from there is always top quality, also I wish I knew his name but the main sushi guy is legit, he’s always back there grinding out sushi like a pro and it’s always presented and taste great!

Always clean and the staff are all friendly and smiling. My favorite store to shop!

Terrible Deli. I 'm autistic. I cannot eat any other meat besides ham. I cannot eat it any other way except shaved. Do you know how many people working at Publix Deli either don 't know how to shave meat or don 't care to put forth the effort? Just wasted over $10 of precious grocery money on ham I cannot eat. I did a pick up order becuase I can 't stand in lines, so I was not able to see the meat as she was cutting to correct the slicer. Being autistic is kind of like Spoon Theory. (Google it), I don 't have the mental energy to go back to the store and have them refund my money (social anxiety) and make then make it right. I could cry right now. I 'm so frustrated. Dear Deli: shaved does not mean very thin but messy it means like shredded and actually as thin as it goes. I bet my other lunch meant I bought for my kids is just as bad.

Great Publix! Very cleanly and always organized. The Assistant Manager Sean is a terrific employee and hard worker. He always says hello when Im in the produce section and he always offers help with anything I need. His customer service is something to be noted by every Publix employee!