Second Cup Coffee Co. - Ottawa

I was very pleased with the service from this location last week. I ordered a Strawberry Rose Latte and banana loaf which were both delicious. Margot was courteous and helpful while processing my order. I will definitely return.

I tried this place 5 months ago, and it was terrible. The place was newer though, and I was willing to give it a second chance. I went back two weeks ago, and the food quality was excellent. I had the True North burger with onion rings and fries (although i had ordered the poutine, and got charged for it but only received the fries). It was expensive but the staff were friendly and I'd definitely go again.

Had dinner here last night and it was amazing!! The burgers were cooked to our liking and the fries were perfectly crispy! All the toppings were super fresh and the staff is friendly and patient. Will definitely be coming back

When exploring downtown Ottawa near the Main branch of the Ottawa Public Library , I enjoy stopping by Second Cup 99 Metcalfe Street, Ottawa for a warm drink to take with me to the library or after a library trip with reading material in hand. Today I stopped by at 10 A.M. to find the place moderatly busy with a few tables taken by the usual federal government workers having a midmorning coffee break.  I walked up to the counter and placed my order.  The Order : 1 Medium Butter Pecan and 1 Cinnamon Roll. The Barista assembled my order while I rifled through my wallet for the Second Cup gift card I received for Christmas.  After going through my cards twice, I came up empty.    I paid with cash, collected my items and headed for a table.  I, of course, rifled through my wallet again checking each card again.  Yup, found the gift card ARGH! The coffee was interesting flavour.  I had never had the flavour before.  I could pick out the pecan taste with a butter taste to compliment it. 

Coffee shop run by great friendly staffs! The lady helping me out was so sweet and welcoming. The shop was pretty calm and quiet, which I enjoyed. A great spot for studying!