Pollo Tropical - Reviews

Don't even waste your time. 42 minutes waiting for chicken, rice and beans. They said they were busy. I get you to prioritize the drive thru, but get 42 minutes...

Manager Josie to Andy are professional and very helpful for all customers and his own staff needs.staff was very happy smiling under their ?. very clean busines...

At this point flew and by driving thru 7 cars in front of me and 7 cars ordered behind me. I spent about 33 dollars I ordered a family meal with rice, black bea...

A whole chicken with one side of Fried Yuca ordered. I come to the restaurant to pick up my order and was told that they do not carry 90% of the sauces advertis...

Customer service and food is horrible, this use to be a great pollo tropical but not anymore with the new workers. There were two young African American workers...

 I rea that I wasnt feeling that well and my doctor was like get you some rice and get you a soup so youll feel better the soup was delivered very hot and the...

Old wilted lettuce for the Caesar salads, and the chicken was dry, lukewarm, and tough. That wasnt the first time, so I cant take a chance with that location ev...

Ordered crispy chicken and when the dasher gets there hes told they dont have that on the menu. They told the dasher it would be cancled. Still got charged. We...

The chicken was hard and dry and hard to bite. The rice was pure cold

The best grilled chicken in town!