Chef Gao - Orem

We went tonight and had a good meal. I saw a lot of reviews complaining that the service was slow. That wasn't our experience. Our lo my noodles came out within minutes to order them and they were hot pierced. The rest of the meal came soon after. At the end of the meal, the cook came out and gave my children a sucker and a favor enthusiastic. The waitress was also very helpful.

I've been here on several occasions for lunch and dinner service, I've also ordered out for pickup delivery and these were my thoughts. Pros: Great price point for quality of food service Excellent Chinese menu (last two pages of menu) Good balance on the menu of safe out of the box items Low wait times Clean tables, floors and bathrooms Cons: Certain items on the menu unavailable for unknown reasons Limited soda menu Parking can be tricky

I highly recommend the Mongolian beef, Orange Chicken, and walnut shrimp. These entres had such a full flavor! The orange chicken is some of the best I’ve ever had—I only wish that it had a slightly crunchier bread layer. The Mongolian beef has a beautiful smokey flavor. The vegetables are crisped to perfection. The only dish I didn’t care for was their fried rice—it just tasted really average compared to their outstanding other entres. The service and ambiance is so-so, which is why I only gave 4 stars instead of 5. I fully expect to give this place a solid 5 stars in the future as they improve.

Chef Gao's offers a more traditional Chinese menu. They still have the good old orange chicken and beef and broccoli, but they also offer clay pot, lamb, and other similar dishes. The restaurant was dark lit and cold but he food was tasty. If your looking for basic Americanized Chinese take out, save money and eat elsewhere. If you want a to be brave and try some less traditional items, this is definitely the place.

Quite possibly the worst customer service and i've ever experienced. Just waited for 40 minutes in line to try and place a to-go order. The restaurant had a single server available for all of the to-go orders and in restaurant customers on New Year's Eve. After attempting to place an order the server said that they had just started implementing a 15% gratuity on all to-go orders. Asked if it was printed anywhere and he said no, we just started doing it tonight. Restrooms were filthy as well!