Kaspa's Desserts

Loved the desserts, the atmosphere, friendly staff, first time visit and I really enjoyed it. No wait for a booth witch I thought were quiet jazzy. Order cake pretty quick to be fair and tasted really good , thank god for the take away box too . Price was fair to eat out these days

Clueless staff, overpriced desserts overloaded with sugar, but overall, an average visit. Good intentions, but wouldn't rush back too soon. The decor WAS fantasric, probably better than what we actually ate!

Staff have no clue . When asking for the nutritional value sheet they did not have a clue what it meant and then said they have 150 stores in the UK but if you have 150 stores in the UK then why don't you have a nutritional value sheet for people will illnesses diebeties.ect.. .It was like a playground .There were kids teens overrunning the place .overrunning all outside and inside the place with their shirts off acting like it is a playground.The staff hade no control whatsoever of the store and they have no security in sight . Dissapointing. They definitely are loosing money because of the service .We had to end up getting a takeaway .I was disappointed because I am a diebetic and I could not eat a THING because they did not have the slightest idea of what carbohidrates are . I do NOT recommend eating here and definitely not after 7 . Thank you.

The customer service at this restaurant was horrendous. Upon entering, there was a group of teenage girls having a party. We were told to sit at a small table by the window. We waited for 15 minutes without being acknowledged, until finally the girl behind the counter reluctantly told us that the tills were free if we wanted to order. Fed up with the lack of attention, we decided to leave and went to McDonald's instead.

I went to the restaurant when it was very quiet and they tried to seat us at a small table by the window. We requested a booth and were rudely and sarcastically informed that it was not possible. Even though there were plenty of booths available and the restaurant was virtually empty. The customer service was absolutely terrible. This was my first visit and it will definitely be my last.