Cafe Marzano - Norwich

On a raining Tuesday afternoon we headed to marzano with two small baby's. We thought better had make the babies bottle bottle first, we just nipped to the counter to ask for some hot water explaing why. The waiter said it wasn't an issue but...was rudely interrupted by the manger refusing hot water unless we had purchased something. Shocked as we have never experienced this when asking for water for the sake of making a bottle

Drinks are very nice and the staff are welcoming, atmosphere was very good and staff were really nice

Wonderful coffee served by wonderful people in a wonderful location—what more do you want? The only downside is that it’s owned by Pizza Express, who make Jabba the Hutt look like a decent and progressive employer.

Oh my god! Shocking most offensive manager ever. Avoid at all costs! Witnessed the manager berating co vid testers who wanted to leave leaflets on the tables to encourage more testing whilst at the forum for the week.

The service was good as was the coffee and cake. Unfortunately some staff abrupt also crockery etc was taken away but tables not cleaned leaving stains on tables. Some tables need replacing chipped. Overall pleasant and relaxing.