Dunkin' - Northfield

The image speak for itself. Long waits due to lack of staffing … hire more people! When three, four, five cars turn away because they don’t want to wait, I’m wondering how much money they are loosing by not hiring. Not sure how and why businesses would turn away US currency.

Avoid this restaurant at all costs - they use chemicals in their food and drinks, and the staff, who are rude high schoolers, think they know everything. There is no management on-site.

The orders are always wrong and there is no staff available.

The staff is welcoming, the pastries are delicious, and the coffee is top-notch. There is ample parking available at the Circle K and Dunkin' Donuts nearby. The restaurant is wheelchair accessible with double doors and a flat threshold.

VERY RUDE AND UNPROFESSIONAL!This rude worker profiled me and refused to serve me. incorrectly made my drink then after re making it they set it on the counter without saying anything and let me stand there waiting still. After waiting i no longer wanted the drink as i was upset with the quality of service and attention. I asked for my money back and they refused to, They yelled at me and harassed me instead. I asked to speak with the manager and they began screaming at me telling me they were gonna call the police on me. The other girl pictured instigated her coworker but then played dumb while helping me saying she couldn’t call the manager management or refund me. The ONLY male working is challenged but was still willing to help me until he was redirected by other staff members to ignore me,Having been a long time customer to this location visiting daily since it opened i will never return to ANY dunkin’ donuts!!!Kid-friendliness: not a friendly environment, they are racists