Pizza 151 - North Chili

Ordered cinnamon sticks and it was not what I expected. Literally pizza dough with cinnamon and sugar sprinkled on it… could not even taste the cinnamon part all could taste is the dough… staff was friendly, after they noticed I walked in…

The young man waiting on me did not get my name correct , called me Terry, and it was downhill after that. I ordered a large cheese and pepperoni pizza. I looked at the pizza when I got to my car. No pepperoni. Went back in, explained my pizza was missing the pepperoni, he replied no problem I thought you said cheese pizza when you ordered. He proceeded to go in the back with the pizza. He then with bare hands cooked some pepperoni and put it on my pizza. I did say to him, you should be wearing gloves. He said I cooked the pepperoni! It was not a good pizza, the dough was tough and the garlic red sauce had a strange taste, and the cheese was burned. Not going there again! 20 dollars for a pizza that was terrible! There were 8 young men working there with food, and not wearing gloves!

This pizza was 30 minutes late came out Luke warm and the maker of the pizza put no effort into making it acceptable to

We are done ordering from here. We’ve ordered so many times and over the years the service and delays in delivery orders have just gotten worse and worse. When ordering food it’s basically room temperature by the time it gets to my house. I’ve complained about this and they keep throwing my order in with the driver and my house is one of the last ones to get their order. It’s too bad because the food is good but I don’t want cold food anymore.

Bad customer service. I wanted to use coupon online that wasn't expired and manager said it was not updated. I suggested they tell customers about the deal and he said from a restaurant standpoint that wouldn't be ideal.