Mcdonald's Restaurants - North Ayrshire

Horrible mess i hate this McDonalds so bad (The seats are so hard it makes me fell like im being sat on) then i was told by a worker “you single?”

Whenever I order through the app or visit the restaurant, they always seem to forget something so basic to add. I honestly don't think this is a place worth visiting. Why do I never receive my 20p ketchup? And next time, please make sure to include the burger in my order.

Where do I even start?? Came in yesterday and the place was extremely busy!! I then decided to sit in the drive through as that’s normally quicker placed my order no problems then the cars in front of me started to not move whatsoever (a good 10/15 minutes) and not one single car moved which caused chaos in the line! Eventually the drivers moved so I get to the window to be told all our drive through tolls are down we’ve lost all the orders taking in mind I’ve now waited about 25/30mins ? Nobody came out to tell us ? Instead we were all left puzzled in the sweltering heat of 27 degrees in our cars and hungry! I asked when it was back up respond to that was “don’t know”!! From digging deeper into this I’ve found the cause surprise surprise it’s the “LAZY STAFF” so when they are busy in the restaurant and just eat etc with orders the staff are told to tell US customers that the tills for the drive through are down! This information was from a McDonald’s member of staff!! I’ll never be back here again total JOKE and shambles of a place how hard was it to tell everyone in the drive through? They must’ve lost well over 50 customers yesterday!!

The worst McDonalds in the world? Maybe! Under portioned fries. Watery coke. Dismal staff. Slow queues for drive in and walk in. If you want to wait 20 minutes for a happy meal this is the place. Just back from Sharm El Sheikh and the tiniest mcdonalds there could show this place a thing or two. It's a shame mcdonalds don't have any shame that nothing is done about this. A dump

Only happy meal, burger and fries ordered via drive thru. 11.45am not busy, told to go and park up, be brought out to me. 10 mins later, checked order before driving away, burger missing. Had to leave granddaughter in car, into restaurant to get rest of my order. Was ignored, finally got burger, dismissed with no apology. Rest of the order was cold by the time this ordeal was over. Customer service non existent, bordering on rudeness. Would rather travel to Irvine or Kilmarnock where their staff are more efficient and pleasant and get the orders right first time. Avoid this branch, the worst!!