Cecchinis - North Ayrshire

I had returned my pizza twice because I didn't have the right torf. in the average disappointing. base not very well cooked. all a little tasteless.

We ordered the sharing selection of fresh breads and oils for £13.25, which included 4 varieties of bread and dips. Despite the restaurant's claims of serving "Delicious, Authentic Italian food since 1985" and being a family-friendly Italian restaurant with recipes from Tuscany, we were disappointed to receive a plate filled with half a loaf of supermarket processed sliced white bread, an undercooked baguette, and a piece of supermarket sliced garlic bread most likely from Asda. It was clear that this was not the quality we expected from an Italian restaurant. Even the waiter seemed embarrassed to bring it to our table. It's a shame, because the location on the marina and the historic building deserve much better.

A word of warning for anyone with an allergy! I visited this restaurant on Monday 4th March for a family birthday and chose this restaurant due to its allergen menu. My 7 year old daughter is Celiac and requires a gluten free diet. I phoned the restaurant to confirm that they can cater for this before booking. When we went to the restaurant we asked again what the gluten free options were stating that my daughter is Celiac. We ordered a gluten free main course and dessert, however once back home my daughter started to be violently sick, and this carried on for the next 6 hours. We have seen this reaction before and it is when she has consumed gluten, the effect of the gluten normally takes around two hours until being sick. The restaurant ties in with the times, but just to be sure we checked what she had eaten the whole day. The only things that she had eaten were foods that were naturally gluten free, so the restaurant was the only option. I contacted the restaurant the next day, extremely upset and asked for an explanation and a refund. I was then told that they had not supplied anything containing gluten to my daughter and that they would carry out an investigation over the next two days to interview staff. I have now been told today that following the investigation they can confirm that they have done nothing wrong and that she was not supplied any gluten containing ingredients at the restaurant. This is obviously a very serious matter as the restaurant is clearly where my daughter was glutened. The effect that this had on her and the amount of time she was sick for tells me that this isn't even a case of cross contamination, this is a case of being given gluten containing ingredients. An incident like this will take months for my daughter's body to recover from, but more importantly will affect her psychologically being able to trust going out to eat at any restaurants and cafes. I have been told that the restaurant interviewed all staff and checked kitchen CCTV and they are happy that they didn't supply any gluten containing ingredients.....Not really anything I can do to prove against this but just a word to anyone with Celiac disease to steer clear of here.

You are missing a trick, cechinnis. I had planned visiting on Sun 31st July for breakfast. I checked your website, which states open 09.30 7 days a week. And your outside sign also states same opening time. But we tried to gain entry several time between 09.30 and 10 am, but you were closed, despite someone clearly visible in the building. Therefore, no breakfast for us, but no business for you. Surely, you have a great potential to capture ongoing ferry passengers thinking the same as me?

There were 6 of us and we went here for our lunch. We all had panini ‘s . I had the haggis which came Luke warm. The sweet chilli chicken was also Luke warm. And the calzone was also luke warm. That was ok but I was really disappointed in the ‘salad’. This consisted of 3 small triangle of lettuce which had been clearly tossed in a garlic mayo ? Sauce and 4 of the smallest crisps I’ve ever seen . I would rather see a proper side salad on the plate one you can actually enjoy and maybe half a packet of crisps on each plate rather than 1/2 a packet between 6 plates and a full lettuce leaf each even ? Just a thought. Nice building though. Try taking a leaf out of the lass o gowrie Perth for a proper salad .