Panera Bread - Norristown

Food is fantastic, baked goods are fantastic, only the coffee lids are terrible. My coffee is constantly thrown out of the lid and comes everywhere. Please change your lid.

At my last visit here with my mother last Sunday, I wanted to order the Baja Bowl for me as it is the only vegan option on the menu; but they were from the rice quinoa mixture for the bowl. Don't worry? I thought I'd eat somewhere else. In an attempt to be helpful, the cashier called me into the register to help me find other menu options that could be made vegan. With the checkout seemed to be new, she did not have a great understanding of all menu options, so she asked her manager, Diana, if other menu options could be made vegan. Diana was the least helpful, suggesting that I watch the menu for meals with the letter ?V next to them (the letter ?V? on Panera Bread?s menu meant that the meal was vegetarian, not vegan). From this answer I could say that Diana had no effort or care to help her customers, and this lack of care about the nutritional needs of customers and the lack of knowledge of the menu is absolutely foreseeable by a manager! Panera bread must hire managers who put in trouble to actually learn their menu and actually want to help customers with their needs. At any rate, the cashiers still tried their best to help me find vegan options on the menu by pulling out their phone and googling all the ingredients in all Panera Bread?s menu options (like a treasure). And despite the search for meals and the adjustment that they are made vegan for me, the line could still melt my order despite its efforts. Now I will never return to this Panera bread due to its lack of vegan options and lack of effort in a part of the manager, Diana, and the workers on the line.

The cash register was polite, but they were from many things. Then they both made sandwiches wrong. The white blonde girl who had made the sandwiches had a setting because she also came over the sandwiches and the black or hispanic girl who had her hair in a ponytail that day, and was LOUD and RUDE. She asked LOUDLY if I wanted something else and I said no, I just want the sandwiches to be made right. The entrance also said that they will give you a free contract for your problems if your order is incorrect. They gave nothing.

Good fresh bread, delicious soups, salads, sandwiches, smoothies, baked goods. Nice place to sit and chat; very long window so many seats along. Interesting people watching here, there was someone with watercolours last time I came by. Order ahead is great, nice staff! Always very polite and on everything.

I'll start by saying the food pictured was delicious. However, this was priced a bit over $10 yet this is the portion. I'm fine with portion control when I'm given the size option, but for that amount I expected a fuller bowl.. All I did in this picture was remove the item from the bag, curse loudly after seeing it, place my fork down and sigh while taking this picture. My son's flatbread pizza also taste noticably stale.... I threw the entire thing out. If I lived closer I'd have raise hell. Overall that was a first and last visit.