Dunkin' - Newport News

Coffee was not only cold but when I hot home to heat it up in my own mug the whole bottom was full of coffee

I asked for a sausage egg and cheese with hasbrowns which come soggy like they were heated in a microwave.

Everybody there had exceptional customer service. Natasha was very nice at the window. Bri was also very nice she made sure that my order was correct and fresh. My food was delicious and my coffee was fresh and hot. I will continue to come to this

My order was made wrong. I always come to this location and my order is always correct and customer service is great. This morning I had a rude worker. I don’t understand how a worker can be mad that I asked nicely can my drink be made again. I get the same thing all the time and know how it is supposed to taste.

They need to learn how to make coffee. No more chances for me too many. Terrible