Bazille Nordstrom Fashion Island

This restaurant is usually very good. Yesterday the bonsuppe had a bout three bons in a bowl size and was not hot enough. it was as if they had pulled it off the top of the pot. had the highly scorched red with cupcake but it wasn't fresh. it seemed to be two or three days old, I'm sorry because I usually live what I have here. service was good.

I made a reservation online and requested a stand. we ran late I called before our time to let host know we would be 10 minutes after the reservation time. on arrival we took our name and continued to sit on a table in the middle, which is already eating right up against a table. there were two open stalls when I asked about them, she said that they were held for reservations. I mentioned my reservation and she did not recognize me. I asked for a table that 't was so close to another one that she pulled over the table and said it's another server in this section, I'm gonna sit that they hear and she went away. we sat and a really nice manager (long brown hair) came by and took our drink order and then came back to take our food order, their server is busy. eating came the server (big blonde) that ran our eating; reaching over the face of my mother (underhanding her) her food down a dangle from her bracelet was practically in her au jus. after serve safe food handlers are not allowed to wear jewellery to avoid any type of cross-contamination. this server had on several bracelets. the pizza of my father was great, my club was fantastic, the French dip of my mother was hard and chewing. No one came back to check the food, so she worked on it. the actual server came by after we were finished eating to offer refills and drop the check. the two standings that were open when we sat, remained empty until our review was terminated. maybe they train the hostess to take into account table rotations to accommodate the guests' requests rather than deny a reservation request that would have been possible.

Overall the restaurant has a lot of potential. Great food, reasonably priced unfortunately the service seemed to lack organization.

We’ve gone to Bazille (formerly Nordstrom cafe) for about 10 years, it has rarely let us down.

Oh my GOD it was absolutely awful. I used a gift certificate which I had been carefully saving for a special event, and we went to celebrate our 29th wedding anniversary. It took a very long time for our server to come to our table, and then the food ... horrible, truly. For the amount of money spent on this meal, I could have made us a magnificent meal at home. Salmon and cous cous was tasteless, my husband's burger was nothing special, so we got out of there as soon as we could once our meal was finished. Our server was very sweet, but because of the terrible food, we'll never go back.