Sugaree's Bakery - New Albany

This bakery serves consistently tasty desserts. I’ve visited twice when I was in town and was not disappointed. The staff is very friendly and rightfully proud of their handiwork.

I ordered a cake to arrive on the 5th. When I received confirmation of it not arriving until the 8th I reached out via email and by calling and was told the ETA would update. July 5th no cake. I called Saturday and was told the manager would call me back on Monday which was no good because I had an event on the 6th. Fast forward the cake came on the 8th ruined and I spoke to a manager about a refund or replacement cake. I chose to receive a replacement cake even though the event was over. I received the cake on the 10th Wednesday and it’s super dry!! I followed the directions for serving and it’s not up to par. I normally wouldn’t complain or leave a bad review but I am disappointed! The website says that cakes are shipped overnight or 2 day shipping. The 1st cake clearly stated standard ground which is 3-5 days!

Ordered my wife the Red Velvet cake for her birthday, came shipped as described. My wife said it’s the best she has ever had. I myself had two pieces and I’m not really big on cakes . Will definitely order again.

Amazing coconut cake... it's my favorite! That being said, we love all their cakes and treats. The chocolate pie is very good, I love their meringue!

I have ordered from Sugarees on several occasions for events, and have friends that have. The food items are delicious. Our fire district is very small with a limited amount of industry. This causes us to have to rely on surrounding areas for donations to our auctions, etc. Our department have never been on there when we didn’t get the old “we’ve reached our donation limit for the year” saying. Pretty sure they also reported our firefighters (which were properly identified) for stopping by. The big chief in New Albany posted a few minutes later telling businesses not to donate. Cookies here are great, but in our case, their service tasted like dirt.