Dunkin' - Mundelein

This place has gone so down hill. They always screw up the drinks. It's like they don't give an F. The new app is HORRIBLE. It never registers the discount that is offered. The staff has no clue how to handle it. It's very frustrating!

It?s 8:46 and the doors are locked. Minimum wage goes up and customer service goes down. What a joke.

Picked up the food on a mobile order and it tastes like they haven?t cleaned their microwave oven or whatever they use to heat the food in months! It has a very distinct taste and it?s absolutely gross.

Absolutely the worst possible location can go to. Completely unprofessional, I would suggest checking out Panera for coffee much better customer service experience.

Bathroom was gross. Left a tip inside for the coffee and was not even given a half hearted thanks. Good thing I can get coffee anywhere