Krispy Kreme - Miami

The young lady at the window was extremely kind.. they were so busy and I was so distracted and in pain..I wanted donut holes so desperately and she repeated my order I agreed with her even tho I didn't hear what she said.. long story short she didn't get upset and I had to apologize to her because I it was totally my fault. I just had surgery and shouldn't even had been out.. she still was kind through out the mix up. she didn't even know how much her kindness meant to me.. I hope she realizes that she is an awesome employee and I wish I knew her name. I'm very appreciative for people like her.

As a newer Krispy Kreme that I?ve never been to before it was very clean. It was cool that they had the window to watch the entire process of donut making and selecting, like many locations do. However this one employee... she was entirely out of pocket and completely disrespectful for no reason. There was no line behind us and she kept sucking her teeth, rushing us and popping an attitude with my wife, mother and uncle. Even rushing my 8 year old and 4 year old. She?s extremely lucky that my family was in a good mood cuz they tend to hurt feelings and cuss people out, meeting them where they?re at. And I?m not gonna lie- she deserved it. She was the caucasian employee with the green or blue hair. Everyone else was nice. She did ruin it tho. Oh Donuts were fire ? and fresh since we came when the red light was on.

Long lines if you order online, but if you order there not much time. The girls are not the nicer attendants but.. Amazing place where you can see the donuts preparation. They are great if you try them hot but also some hours after. We had the original, chocolate glazed and raspberry filled. The best are the originals no doubt.

February 2022, Sunday 5~6pm, place was packed, drive thru line you couldn't figure out where it started and where it ended, no parking available anywhere near, a lot of people waiting for pickup (online orders), line for orders was a mess, people cutting the line and customers shouting, few options available, not a good experience. At least when I finally got the donuts, they were fresh.

The worst service of any Krispy Kreme I have ever been to. How this place hasn?t shut down is beyond me. The customer service is non existent here. Do not get the coffee. I was here for 15 minutes waiting while people stood around and watched us waiting. If it weren?t for the donuts I promised to take I would have left.