Taco Bell - Meridian

The staff are friendly and courteous, but I always seem to receive someone else's order. Unfortunately, the food quality deserves a 1/5 rating.

After several unanswered phone calls, she was finally told that they had seen the order and checked on it before hanging up. However, upon calling back, they claimed it was another Taco Bell location, despite having confirmed the order in the initial call. To make matters worse, my daughter could hear laughter on the line when the call ended. Despite multiple attempts to reach them again, no one would answer. It's disappointing to see that the staff aren't capable of handling a simple order properly, and finding amusement in their own errors is unacceptable. I recognize that finding high-quality employees can be challenging, but instead of taking their mistakes as learning opportunities, they seem to treat them lightly. I don’t know who the manager or owner is, but they should be ashamed of the level of service being provided. If customer service is this poor, it raises concerns about the conditions in the kitchen where these careless employees are preparing food.

I picked up a doorbag tonight. I paid for a queensarito, but this is not what I received, it had no any chipotle sauce (I paid extra) and it was not layered or grilled as it should be. they gave me the cheaper burrito on the value menu and that's not that I paid! They must have been mad that we have made them do their job? I guess since we've been raised, they all smoked outside, and then they said they were from bark and we said we were waiting in the 30 minutes, as it is the hell to get a mobile job canceled.

I’ve had better luck here during normal daytime hours but tonight was disappointing to say the least. Not sure where to recommend eating in Meridian after 9PM but don’t let it be here unless utterly desperate. Drive-thru ordering, reasonable wait, but food was gross. Cheesy Bean Rice Burrito tasted off is all I can say. Spicy Potato Soft Taco tasted OK assuming because easiest to make. Fiesta Veggie Burrito had burnt black beans or something. My stomach is already churning. Wild. Would not recommend late nights atleast.

Where do I even start?? No ice in the ice machine, ALL drinks were flat, my beans were hard nasty. Four workers, nobody had gloves on. A dead roach just sitting on the ground. No toilet paper in the bathroom, the place was just filthy. Workers were terrible, so slow, did not care about anything. It was terrible I will not be going back anytime soon.