Pollo Tropical - Reviews

Try it. very dissatisfied. will not be back. long they wait for the journey through. it seemed as if almost half of the menu points were not available. they for...

I don't know what's going on with this specific location, but it's by far the worst Pollo Tropical I've been to service wise. They never have inventory. The wai...

The only Pollo Tropical where I have eaten that the food and the service are terrible. We are lovers of this restaurant's recipes, but the one in this location...

Made mobile order on Friday March 11, 2022. Told order would be ready by 6:20pm. Got there 6:25, and the drive thru line wrapped around the store. Went inside a...

Went in to order takeout in person so there would be no questions. Two meals contained some ingredients but not chicken and some condiments. One meal was correc...

Our family meal was enjoyable as usual. However, the tostones were too hard for my liking.

My wrap was cold and soggy, even though it was in its own little bag. Additionally, my key lime pie, cuatro leches cake, flan, and drink were missing. There was...

The order was completely wrong. I did not receive the balsamic tomatoes, key lime pie, Diet Coke, or any of the sauces. The chicken was average, but the mashed...

My husband ordered a half a chicken dog yellow rice red beans and corn he got a half a chicken white black beans white rice no corn I ordered a choppy bowl with...

I ordered the loaded tostones and a bowl with no beans. They gave me a small bowl of stuff mixed together that had beans and my bowl I ordered but it also came...