Cicis Pizza - Matthews

I placed an order online, and on arrival to my house it was wrong. After they came directly to the store to solve the problem, they informed me that I would have to call the door because that is who set up their delivery (even if I ordered directly from the website). No problem. The guy on the phone said they'd deliver by 10:00. I had an article wrong and one was completely missing. I just think about an hour on the phone with Door Dash to say that they will only redeliver be my missing element and not remake/deliver my wrong element. I'm very disappointed, because my kids enjoy pizza from here, like me. I will not order from this place again, as I felt they were not ready to help, and now I also have to wait to be contacted to make a refund for the wrong and missing items.

A special trip for nostalgic reasons, the manager has made a fight with us to get shredded cheese for our salad and pasta. The plant was not even crowded, but garbage was scattered everywhere (pizza crusts, plastic, stains) bacterial odor from the main floor / stand. The CiCi chain had my respect when I was younger, but now it went downhill. Altogether sad excuse for a pizza place. I have the impression and hopefully.

My daughter loves to go here. It is definitely more from a child's restaurant. A better salad bar would be a big plus for adults. They are more than willing to do what pizza you want, which is fantastic. The food is always fresh. I have employees who are constantly working to keep the dining room clean.

We came here with 8 people for my son's birthday. When we arrived, the employee told us that the beverage machine did not work and we had only to drink lemonade and power aid. I then asked if we could have a discount for the drinks, as our options were few. Before the employee could ask him, he immediately said no in a hard tone. I then asked why he said he wouldn't. I asked again and he said it wasn't fair for the others. Then said that I had a party of 8 or more and that we really want to eat here, we can only get water, then he said you were paying.50 cents. I then said, sir, we can get a cup of water, he said no we don't have any water you need to buy the water. He was very dismissed and rude. The only reason I stayed was that my son really wanted to eat there. What really upset us after we only paid for our meal, we noticed the other people who happened to have become Caucasian to say cups of water unnecessary, we WON? T's back for bad customer service.

We thought the whole chain had shut down and never come back. Honestly they came back better than ever. The crust is an actual pizza crust now and not just cardboard with cheese and sauce. Cannot wait to come back.