Yates Manchester

Average food and good beer with very nice and helpful service in really dirty place.

Always a good meeting point for me an the friends on a Sunday evening got my own usual drink (Kraken Coke), second round had the same but was introduced to a different variety of drinks and shot offers by the bar man (Wade) and sold me and my friends on 'Sheep Dog with Peanut Butter ' and there was 6 of us and would recommend his advice on other verities cocktails, shots drinks next time we come back.

Honestly the worst service you could get. 1st drink i bought the service was ok but rude barmaid. But when it should have got better it got worse. 2nd drink go to the bar and wait for over 10 minutes to be served. Not because its busy but because all the staff decided to have a social on the side of the bar, a massive group. I mean honestly customers walked out and even challenged the staff but no one cared. One staff said they started at 5 but how come the ones that finished at 5 were drinking alcohol and not serving customers before their shift ended? Chloe and abbey are just 2 that were at fault. If you run a bar like this you will not last and i am sure i will not be the only person to leave a bad review after today 8 customers saw it. I have never experienced such a poor service and staff that don't care. I would fire the lot and get staff that are professional in.

Very rude staff I visited here with a group of friends for Sunday lunch. We were four couples, and placed our food and drink orders via the app. The drinks arrived promptly. The problems started when the food was delivered. The male member of staff appeared carrying a tray of food and shouted across to us, asking if we had ordered food. I replied that we had. He then accused me of not having ordered food, and demanded to see my receipt. He stated that I apparently smirked at him and this indicated that I was lying about having placed an order! I then showed him my order confirmation on the app. It appears the meals he was carrying were not my order, but clearly would have been for one of my friends who had also placed an order on the app. We explain this to the member of staff. There then followed a ridiculous situation where he refused to tell us what meals he was carrying, even when we explained that if we knew which meals they were, we could work out who on our table the meals were intended for. We also pointed out that surely he would be able to see on the system that there had been four orders made for our table. The member of staff’s attitude was rude, bordering on aggressive. I’ve never experienced such poor service. Having ordered and paid for a meal, I do not appreciate being accused of lying. A female member of staff then appeared, looking very stressed. She was able to sort out getting the rest of our order to our table. The food was ok, although our starter were brought out at the same time as our mains. However, the appalling attitude of the member of staff completely ruined the atmosphere and experience. We just wanted to finish our meals as quickly as possible and leave. The shockingly poor attitude of your staff have now cost you 8 customers who will not be returning

The food I ordered through the app was satisfactory, the overall experience was marred by the discourteous behavior of your staff during the drink and food delivery. The convenience of using your app to place orders was commendable, as it was quick and user-friendly. However, the positive impression was quickly overshadowed by the attitude displayed by your staff. They were rude and lacked basic manners, making me feel unwelcome and undervalued as a customer. As someone who frequents various bars and restaurants, I understand that busy evenings can be challenging for staff. Nonetheless, it is essential for the hospitality industry to maintain a level of professionalism and courteousness towards patrons, especially during busy times.