Kfc - Louisville

It wasn't a bad experience, but it wasn't the best. eating was normal, but the service was slow and cashier was not very professional. demand improvement with customer service.

Stop by kfc on 3rd Street for a meal and after waiting in the drive-thru for 30 minutes I order my food 12 pc Original Recipe and sides I get to the window to pay and they offer me crispy chicken instead of telling me thats all they had and tried to push the crispy chicken on us not offering to cook what we ordered I will never eat kfc againGO POPEYE'S CHICKEN

I will never again visit this location. The chicken is way undercooked and very bland in taste. Batter was a very light tan and not the traditional juicy brown KFC color. Meat inside was pink in color. I showed the thigh to the manager and he just stared and said all chicken is cooked on a timer, turned and walked away rudely!

I came in with some friends we all ordered separately. First girl ordered KFC, I ordered taco bell, then the guy(who was in manager clothes) walks away, still had 2 people to order, then he walks out of the store with a backpack, my taco bell comes up before her KFC( which I worked at that same store a while back and i know KFC normally comes out first), my other friends still hadn't order, finally someone takes there order but we couldn't wait on them or our food would have been way cold because it still took another 10 mins for their food to come. The whole time this is going on there is a worker sitting on the make line!

The drive thru line was pretty long so I almost didn't stay but my kids insisted. 14 cars in front of me and it only took about 25 minutes until I was pulling out. GREAT SERVICE. The guy at the window was so nice, he even made small talk!!?