Chick-fil-a - Louisville

GOOD: ? the customer service was exceptional on my visit; employees appeared eager to help and actually smiled (a rare thing these days) ? food was prepared and delivered to our table quickly ? trying to eat healthier, I appreciate the kale side salad and grilled nuggets being available BAD: ? a caveat of a popular fast food restaurant, vehicular traffic and congestion is terrible

Love how friendly they all are! Food is fresh..service is fast..food is delicious They are always kind! The only thing I would like to see is a little more chicken with by cob salad. When I get it o. The side I feel a little duped. Otherwise outstanding

The last couple times I have been there my order has been wrong. My boyfriend ordered a spicy chicken sandwich no pickles and he got a old open chicken sandwich made completely wrong and when he called up to the store POLITELY the person who answered refused him a refund or to replace his food how it was supposed to be made then proceeded to get an attitude and hang up on him.

Was packed house the other afternoon every parking place taken. many people eating and children running around the playplace. Great food. Great people. Manager said God bless you and I said it back. 15 minutes later I went back up for a refill and the manager greeted me by name. what a mind! Great place for Christian fellowship. (needs to move down to sears parking lot. build a building 10x bigger and a huge play place to dwarf a competitors down the road. more parking. more employees. mega Chick fila... build it and they will come

GOOD: — the customer service was exceptional on my visit; employees appeared eager to help and actually smiled (a rare thing these days) — food was prepared and delivered to our table quickly — trying to eat healthier, I appreciate the kale side salad and grilled nuggets being available BAD: — a caveat of a popular fast food restaurant, vehicular traffic and congestion is terrible