Dairy Queen Grill Chill - London

More rudely hired, who threw us straws for our drinks. I also had the burger with a1 sose and found a medium long black hair in it. this place is disgusting overall. who creates this place is lacking guidance.

This London KY location has been on the decline since the pandemic started but yesterday was the last time they?ll get my money. The chicken was tiny, a strange color and look at that tomato. I wish I had of taken pics of the filthy dining room. Gravy spilled all over a booth seat with the cup still on it as countless staff passed by it. Every single table needed cleaned and nobody did such during our visit. The fries were tiny bits and pieces. We waited 6 minutes for anyone to take our order at the counter while one of the cooks talked to us to keep us occupied. There were plenty if staff on deck and the dining room wasn?t busy. I wish this were my only bad experience here but it?s been a couple of years worth. You guys are going to make someone ill if your kitchen is half as bad as the rest of the place. It used to be so nice and the food was great. I?ve heard the same complaints from many people. I hope the right people see this and get this establishment under control.

Tonight my husband and I ordered 2 blizzards. One was a small Royal Brownie and one was a medium Butterfinger. They initially handed us a medium Oreo blizzard which my husband handed back and told them was supposed to be Butterfinger. They proceeded to add Butterfinger to the Oreo blizzard and hand it back. My Royal Brownie had no fudge in the center, which is what makes it ?royal? to begin with. We called to complain and received no apology. My husband went back to the restaurant and the manager refused to come speak to us and told an employee to ?fix it this time but we won?t be doing it again? and slammed the blizzards so hard on the counter, ice cream splattered everywhere.

The best place to get a blizzard and the food is always fresh it is wheelchair accessible as well. There are times just like any other fast food that it is backed up but the food is always right and fresh that can be a hard thing to find during rush hour like lunch hour. They are open till 10 most nights and I think the lobby is open for now. Also they have a little area out side that you may sit and eat. I don't know if they do online orders or not. I was I could be more help but I bet they a fair queen app . This being said if u want some fresh food and amazing ice cream then wait in line it will be worth it and they are faster than most fast food places when backed up. Be safe

Service was slow, and the blizzards were not as cold as they should have been. One our of our three were able to be tipped over. Handed cups with ice cream dripping on the sides. Clean place.