Wingstop - Lockport Township

We had ordered 2 8 piece boneless wing combos and they made the mistake of charging us for traditional wings. When we tried to swap for boneless (which is the cheaper option) they denied us our request because we ordered wrong . Their unwillingness to fix THEIR mistake is ironic due to the fact that they took one of our fries back because it was unseasoned and gave us a seasoned fry. The employees have no regard for customer service. The service was about as good as the cleanliness of this establishment.

No gloves no hair nets, the worst part is I found a hair in my food nasty nasty.

I used to go here frequently, until one time the fries with my order were bad. They tasted funny, so I didn't eat any after the first bite. I still got sick the next day, though. It may have been a fluke, but I can't be sure. Up until that point, the food had been good.

Went in to pick up a to-go order. The staff was friendly and let me know it would just take a few more minutes. The location was clean and inviting. They confirmed the name on the order and went through all the items that were in the bag. When getting home, the food was packed well and still nice and hot.

Wingstop in general is a good chicken spot but it's very dependent on the employees and the quality of their cooking etc..this store in particular is just terrible with consistency. One day it's great seems like they're focusing on what the actual order reads, then the next day it's like what the hell are we doing? Lol all I can do is laugh at this point because it's ridiculous. Definitely will just stop going to this one in particular. Overall wingstop is great but this one on a scale is 0 out of 5 and 1 out of 10 respectfully.