Cold Stone Creamery - Littleton

Regrettable experience tonight in cold stone in littleton. we ordered 4 love it ice and 2 like ice creams. what we have was 5 like his and one. 1 of the orders was correct. the others had failed and no one had ever done anything. we could have repaired it if we weren't so far away and they would answer the phone. we have revived the first 5 tries and no answer to the last attempt. we have preordered the ice creams and had to wait on a long line to get it because they didn't give it to the orders. Not sure who was the ladder this evening, but maybe a training in order. we spent a lot of money and probably not back.

Cold stone is hands down the best ice cream around and the staff is always friendly.

3 employees not greeting or paying attention what so ever after seeing them check the people in front of me out with less than 2 minutes of me walking in I stood there watching them ignore me for 20 minutes no other customers at all standing in line what so ever. Very rude and unprofessional will never come back.

I always have a wonderful experience when coming in! Quick service and friendly attentive staff as well as amazing ice cream.

We ordered ice cream and the 6pc peanut butter cup on Uber Eats. The fact that the order took 1hr to complete was annoying but not a big deal but then the delivery driver took another 30min. That isn't Cold Stones fault though. Bytl the time we got the ice cream we put it in the freezer for the next day. Next night we pull out the items and the 6pc peanut butter cup is missing so we contact Uber Eats it hasn't been 24hrs but they tell us we can't be refunded the $20+ for the missing item. Call the store no one can help us. Now I have to fight the whole charge with my bank over a $24 item we just wanted the item not a refund. That is Cold Stones fault they didn't provide the item we ordered and they hire people unwilling to assist with issues. Also our fault because we trusted they would provide all the items we paid for.